Acceptable Use Policy

Last updated 2026-09-24 · Effective [effective date] · [Company legal name]

Draft — not yet in force. Company registration is in progress: details in [brackets] will be filled in once it is complete, and the document takes effect from the date shown above.

This Policy is part of the Terms of Service. It exists to protect the people who talk to AI managers, the businesses that use them and the Service itself.

1.Build an AI manager only for a business you represent

You may build demos from any public website to see how the Service works, but you may connect an AI manager to a website, widget or bot, and access its leads, only for a business you own or are authorized to act for. Agencies must have their client’s permission.

2.Sensitive data

—Do not use the Service to collect protected health information. The Service is not HIPAA-compliant and we do not sign Business Associate Agreements. Clinics and care providers may use it to answer general questions — services, prices, hours, booking — but must not ask patients for symptoms, diagnoses or insurance details in the chat.

—Do not collect payment card numbers, bank credentials, Social Security or other government ID numbers, or passwords.

—Do not target the Service at children under 16.

3.Honest use

—Do not present the AI manager as a human.

—Do not use it to give legal, medical or financial advice presented as professional advice; it may describe your services and direct people to you.

—Do not use it for deceptive offers, impersonation of another business, or unlawful discrimination.

4.Messaging and contact rules

Contact details collected by the AI manager may be used only to respond to the person’s request. Follow applicable telemarketing, SMS and email laws (including the TCPA and CAN-SPAM) if you contact people later, and honor opt-out requests.

5.Technical abuse

—Do not attempt to bypass limits, access other customers’ data, or probe, scan or overload the Service.

—Do not attempt to make the AI manager reveal its instructions or produce harmful content, or use the Service to generate spam.

—Do not resell or white-label the Service without an agency agreement.

6.Enforcement

We may remove content, suspend an AI manager or close an account that breaches this Policy, with notice where practical. Report abuse to g@hireaisales.com.